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User Agreement

User Agreement (hereinafter – the "Agreement") governs the relationship between the "RatesGuru" website (hereinafter – the "Service") located at https://rate.guru and any visitor (hereinafter – the "User") of this website.

1. General provisions

1.1. The subject of the Agreement is to provide the User with information concerning the electronic exchange services, cash and electronic currency exchange in the order provided for in this Agreement.

1.2. Visiting by the User of any website pages of the Service constitutes acceptance of the User with the Agreement conditions and leads to the obligation to obey the rules established by the Administration, irrespective of the knowledge/ignorance of the rules and provisions of this Agreement.

1.3. The Service has the right to change the terms of the Agreement at any time without prior notice. Current version of the Agreement shall be located on the "User Agreement" page of the Service.

2. Procedures for the provision of services

2.1. The User shall use the Service website independently by accessing the appropriate web-pages of the Service.

2.2. When taking any action related to the indication of the User’s e-mail within the Service website, the User consents to their automatic registration on the Service website in accordance with the provided data, if the User has not been registered up to this point.

2.3. The Service has the right to refuse to provide services to the User indicating the cause of refusal in electronic form or without explanation.

2.4. Partial or full use of the materials is allowed only with the use of the straight hyperlink to the Service website, open for search engines. Font size and color of a hyperlink to the Service website shall not deviate from the basic style of the web resource, where this hyperlink is available.

3. Responsibility of the Parties

3.1. The Service is not responsible for failures of communication channels that support the Service, as well as for losses that the User has suffered or may suffer as a result of the use or non-use of the Service.

3.2. The Service is not responsible for the content of the comments left on the website of the Service by the User or third parties, as well as for the content of the news, information and advertising messages, publications, articles, and for any consequences of their placement on the Service website. Opinion of the Service may not coincide with the opinion of the Users and third parties who post their publications within the Service. Responsibility for the content of statements, reports and publications rests solely with the User who posted them or third parties.

3.3. The Service is not responsible for the availability and content of links/hyperlinks on the website leading to other sites on the Internet.

3.4. The Service is not responsible for damage of any kind incurred by the User due to the loss, disclosure or theft (breach) of their access details for the protected area of ​​the Service website (hereinafter – the "Account") by third parties.

3.5. The Service reserves the right to move, lock, hide, modify, delete User’s messages without warning, if they violate the rules of the Service, rules of netiquette and morality, as well as the legislation of the country of nationality of the User.

3.6. The Service makes every effort to verify the news, exchange rates, and any other kind of publications by the administration of the Service; however, it cannot guarantee 100% authenticity, accuracy and objectivity of these materials.

3.7.1. The user is obliged to be guided by the data provided by the Service about exchangers and analyze them for the use of exchangers with a strong positive reputation. In the event that the User does not have enough data for analysis (a small number of reviews or lack thereof) or simply doubts solely because of their personal prejudices, the Service recommends that he test exchange for a minimum amount at the selected exchange and / or exchange parts.

3.7.2. The owner of the exchanger is solely responsible for the exchange operations on the exchanger's site as a person providing services within this site. In the event of non-fulfillment of its obligations under its own rules, the owner of the exchanger, the Service is obliged to fully assist the User in resolving this issue.

3.8. The User is obliged to observe the rules of netiquette and morality, as well as the legislation of the country of their nationality.

3.9. The User is obliged to keep secret and not to transfer the access details for the Account to third parties.

3.10. The User is obliged not to hinder the operation of the Service, but rather to participate in the development of the Service.

4. Privacy Policy

4.1. The privacy policy is set out in the «Privacy Policy» section of the Service website and is part of the Agreement.

5. Other conditions

5.1. The Service shall be exempt from liability for complete or partial failure to fulfill obligations under the Agreement due to force majeure, such as: natural disasters, war or hostilities, damage or malfunction of communication lines, changes in legislation or other extraordinary and unavoidable circumstances independent of the Service that occur against its will, and provided that these circumstances directly affect the operation of the Service.

5.2. Claims to the Service must be sent through the contact form located in the "Contacts" section of the Service website and are reviewed within 10 working days.

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